At this time we are not shipping overseas. We hope to offer overseas shipping soon.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Our current carrier is UPS Ground. The shipping price is calculated at checkout.
As every piece is made to order, Chapter Six does not accept returns or exchanges. However, we understand there are issues that require exceptions. If there is damage upon arrival please reach out to: firstname.lastname@example.org with a description of the repair needed, a photo of the item, and a proof of purchase. We value our customers and will do what we can to guarantee satisfaction.
If your item has gotten damaged over time we can send you an estimated cost of repair and the time estimated to fix the item. Remember to take jewelry off before swimming, exercising, or cleaning to minimize the possibility of damage.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.